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Claude Certified Associate – Foundations (CCAO-F) Exam Prep

Lesson 3 of 25 · 6 min

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3/25

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Prompting Strategy by Task Type

Video lesson: CCAO-F 03/25: Prompting Strategy by Task Type

Audience: professionals who use Claude at work, no coding or API knowledge needed. Anything marked verified was checked against Anthropic's documentation or help center on 2026-10-16. Design guidance is widely taught practice, not a documented rule.

All four task types below use the same habits (D1.1); what changes is what you emphasise. This is design guidance.

Task typeWhat matters mostPrompt it like this
Analysis (interpret data, compare options, find patterns)Accuracy, method, showing evidenceProvide the data; state the question and the criteria; ask for the method, the findings, the evidence for each, and the limits; ask Claude to flag anything it could not determine
Research (gather and synthesise information)Sources, coverage, currency, conflictsState the question and scope; ask for sources and dates; ask it to separate established facts from claims and to flag disagreements; consider the Research feature (D4.3)
Drafting (emails, reports, proposals)Audience, tone, structure, lengthGive audience, purpose, key messages, tone, length and any must-include facts; give an example of good writing; iterate on the draft
Brainstorming (ideas, names, options)Breadth and variety, then selectionAsk for many options across different angles; set constraints afterwards; then ask Claude to rank against your criteria

Tips by type

  • Analysis: tell Claude to say "insufficient data" rather than guess; ask it to show the calculation you can check.
  • Research: verify important claims yourself (D2.2); ask for quotes (verified technique: extracting word-for-word quotes first grounds the answer).
  • Drafting: supply your own facts; Claude should not invent figures, names or quotes.
  • Brainstorming: ask for a long list first, with no filtering, then filter.

Match the effort to the stakes

A first-pass idea list needs light checking; a client-facing analysis needs verification and human review (D2.1).

Exam traps

  • Using a brainstorming style for analysis (too loose).
  • Asking for research with no request for sources.
  • Letting Claude supply facts in a draft that you did not provide.
  • Same prompt for every type of task.

References

  1. Prompting best practices — checked Oct 16, 2026
  2. Reduce hallucinations — checked Oct 16, 2026

Check your understanding

  • What should you ask for when analysing data?Show answer

    Answer

    Method, findings with evidence, and an explicit statement of what could not be determined.
  • For brainstorming, what is the usual order?Show answer

    Answer

    Many options first without filtering, then rank against criteria.
  • Who should supply the facts in a drafted client email?Show answer

    Answer

    You; Claude should not invent figures or quotes.
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